Norwalk Furniture is proudly made by hand in the USA. We like to call them the company of "yes". If a client wants to change an aspect of a Norwalk piece, the answer is usually yes from Norwalk.
Each piece is hand crafted in Norwalk, Ohio. Here is a summary of their warranty information:
Frames and Springs: Norwalk warrants to you, the original retail purchaser, lifetime pro-tection against manufacturing defects of frames and springs.
Seat Cushions: We fabricate our standard seating from Qualux® Ultra seating foam, which is the highest quality foam available in the upholster furniture business. Norwalk warrants to you, the original purchaser, a lifetime warranty on Qualux® cores against manufacturing defects.